Linens are the goods owned by the Lessor that the Customer can choose and use from those made available on the B@N app. The Contract is the agreement between the Lessor and the Customer regarding the use of the rented linens, to which these general terms and conditions refer. The Fee is the fee that the Customer undertakes to pay the Lessor for the use of the linens. SUBJECT: The Customer requests use of the B@N service, which includes the rental of linens that are fully owned by B@N SRL as the Lessor. The contract is deemed to be stipulated when the Customer accepts the quote automatically generated by the B@N app and pays the Fee. The Contract is effective from the moment the booking confirmation is notified to the Customer and until the linens are actually returned in full within the timeframe and according to the methods indicated in the following points. Use of the service is permitted only to users of legal age according to Italian law (over 18 years of age). Use of the service is also permitted to users who are sixteen years of age or older, exclusively with authorization and under the supervision of their parents or legal guardians. Parents or legal guardians will assume full responsibility for the minor's actions towards B@N. PAYMENT METHODS: Before using the service, the Customer must top up their credit within the B@N App according to the platform's instructions. Credit can be topped up by the Customer using the following methods: Debit/Credit Cards or through the PayPal platform, following the platform's instructions. FEE AND PRICES: The fee paid by the Customer at the time of booking covers a rental period of 7 actual days, starting from the date of collection at the B@N Center, for the selected linen kit. The prices of individual kits are listed in the relevant section of the B@N app. The fee is subject to automatic renewal for the same 7-day period if the Customer does not return the linen within the specified timeframe. Partial returns are not accepted. The Customer is not entitled to any reduction or modification of the duration in the event of impossibility to collect, use, or return the linens for reasons not attributable to B@N. The fee will be charged to the remaining credit loaded by the Customer on the B@N App. Once the remaining credit is used up, the fee will be charged to the customer's account and payment will be required 15 days after the credit is used up. DELIVERY, DURATION AND RETURNS The linens are delivered to the Customer at the B@N Center at Largo Cesare Cantù n.8, CAP 50134 Florence. The Customer will receive a notification of reservation and a receipt with a code that must be entered into the vending machine at the B@N Center. The Customer has 5 days from the moment of notification of availability to collect the linens. If collection does not take place within this period, the linens will be removed from the B@N Center and the Customer will still be charged the applicable weekly fee. Linens can be returned at any time starting from the day of collection, and the Customer can simultaneously book the delivery of new, clean linens. The Customer will return the used linens by placing them in the designated box at the B@N Center. They will receive a notification indicating the number of returned items. The Customer must verify that the items have been delivered correctly and that they have been correctly registered in the app. If the system does not register the delivered items, the Customer is responsible for reporting the unreturned items to the B@N Assistance Center by email: info@noleggioban.it, and a ticket will be opened to verify the return. If the items are successfully checked in, the ticket will be closed. In the event of non-return, a new fee will be charged until the item is returned or the credit is exhausted. OWNERSHIP OF GOODS AND PROHIBITION TO DISPOSE OF OR ENJOY THEM. All items of linen delivered and that will be delivered to the Customer during the execution of this contract remain the exclusive property of B@N SRL, and the Customer undertakes not to dispose of, deliver, rent, or transfer the linen to third parties for any reason, even free of charge. Failure to do so will result in payment of the agreed-upon value of the items. OBLIGATION TO CARE FOR AND STORAGE OF GOODS. Upon delivery of the linen, the Customer undertakes to use it exclusively for its intended purpose. Transferring, subleasing, or lending, even partially, the linen is prohibited. The Customer undertakes to keep it intact and in good condition, and is prohibited from washing, modifying, damaging, removing, replacing, or repairing parts of it, and from carrying out any other maintenance activity, which will be the exclusive responsibility of the Lessor or the manufacturer. The linens are delivered to the Customer clean, sanitized, and packaged. The Customer is responsible for promptly verifying and reporting any damage to B@N upon collection, otherwise the damage will be considered the Customer's responsibility. DAMAGE OR LOSS OF GOODS: The Customer undertakes to preserve and safeguard the goods entrusted to them and undertakes not to destroy, damage, deteriorate, disperse, lose, modify, or alter the linens provided. Otherwise, the Customer will be charged the cost of replacing the linen item based on its conventional value to the B@N app credit. B@N undertakes to provide written notification of any complaints regarding damage to the linens returned by the Customer within 15 days of receiving the item. In this case, the Customer has 15 days from the notification to notify info@noleggioban.it of their desire to inspect the disputed items. If the Customer does not request it, the Customer expressly accepts the dispute and undertakes to pay the value of the damaged item at the indicated value. APPLICABLE LAWS AND JURISDICTION. For anything not expressly provided for in these general conditions, the provisions of the Civil Code regarding the leasing of movable property shall apply, namely Articles 1571 et seq. of the Civil Code. In the event of a dispute concerning the interpretation and execution of this contract, the Court of Florence shall have exclusive and mandatory jurisdiction. PERSONAL DATA PROCESSING. The Customer's personal data will be processed in accordance with the current provisions of GDPR 679/2016 for the purposes of executing the Contract. To view the information on the processing of personal data, please consult the following page: Information for Customers.
